Since 1875, the Hospital Sisters of St. Francis have dedicated themselves to caring for patients across Illinois, Wisconsin, and beyond — extending their healing mission throughout the United States and around the world. Here is what you need to know about HSHS;
About HSHS History
Hospital Sisters of St. Francis is celebrating 150 years of service. Along with four original Illinois hospitals and a Wisconsin hospital established by them that are also celebrating significant milestones in 2025.
Hospital Sisters of St. Francis
St. Francis of Assisi devoted his life to solitude, prayer, and serving the poor. His spirit of compassion and humility continues to guide and inspire all HSHS ministry efforts today.
The Hospital Sisters of St. Francis are women who have devoted their lives to the love of Christ and service to others. Through public vows made to God within the Church and community, they live out a commitment to simplicity, humility, and care for the sick and the poor. Their compassion for the marginalized and the oppressed reflects the true spirit of Franciscan service.
Medical Records
You can request a copy of your medical records for you or your dependent.
Medical Record Requests
To request your medical records from Health Information Management, visit the HSHS medical record request page on; https://www.hshs.org/about-us/medical-records and click the button below.
Follow the on-screen instruction and your medical record information will be electronically delivered or digitally transmitted, packaged and mailed to you in a HIPAA-compliant format.
To speak to someone about your medical records, please call 920-433-8172 option 1.
View your health records from your computer or mobile device
MyHSHS is a free and secure online personal health record portal you can access anytime from your computer, laptop, smartphone, or other mobile device.
Birth certificate requests
It is important to note that you would need to visit your country clerk’s office to request for birth certificate. For official birth certificate records of babies born at any HSHS hospital, please visit your county clerk’s office.
Mission And Values
The core mission of Hospital Sisters Health System (HSHS) is built on the belief that every life is a sacred gift and that each person is a whole being — body, mind, and spirit.
Our health care mission calls us to bring healing, compassion, and wellness to all, with special care for those who are poor, underserved, or most vulnerable.
These guiding principles drive HSHS to deliver high-quality, affordable, and compassionate care to millions across Illinois and Wisconsin. Today, our ministry includes 13 hospitals and a strong network of physician partners, all dedicated to continuing the healing mission of Jesus Christ.
HSHS Mission & Vision
Mission
To reveal and live out Christ’s healing love for all through our high-quality Franciscan health care ministry.
Vision
Grounded in our Franciscan mission, we strive to be a distinctive, high-quality health system that delivers exceptional, whole-person care.
HSHS Core Values
Respect
Respect reflects the Franciscan belief in the sacredness of life—from conception to death—and the inherent dignity of every person. It is a commitment to honor, uplift, and empower each individual to reach their fullest potential.
Care
Care represents the compassion, empathy, and sensitivity we bring to every interaction. It is how we treat patients, clients, and colleagues—with genuine concern and personal attention. Care extends beyond the bedside to every part of our organization, including offices, cafeterias, and boardrooms.
Competence
Competence means carrying out our work and managing our institutions with excellence and professionalism. We strive to recruit, train, and support individuals whose skills and values align with our mission. This commitment to competence is woven into our system’s strategic plan, guiding every local effort.
Joy
Joy is the spirit with which we serve. It is the deep fulfillment that comes from caring for others and the hope we share with those who suffer. Joy reminds us that healing is not only physical—it also touches the heart and soul.